All orders offer tracking and high priority shipping . LOCAL PICK UP is available. 

Shipping is taking longer currently due to COVID

Gift cards won as a part of a donation or fundraiser can only be used for services. Thank you for your understanding.

Retail Items are available for pick up once per week.  Monday to Thursday orders will be received and processed, then the following Monday-Thursday they will be available for pick up. You will be contacted via email or text when your order is ready.

Thank you


We truly apologize if you are unhappy with any of your purchases. All products are thoroughly tested to ensure quality. If you have any issues with your products,  we kindly ask that you please reach out immediately,


To be eligible for a return, the product must be in unused condition. We allow 7 business days for pick up orders and 15 business days for shipped orders. If we shipped your item to you, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.  Your refund will be processed be to your c

original method of payment, within 3-7 business days.

Late or missing refunds (if applicable) 

If you haven’t received your refund in the time allotted above, please check with your bank account first. 
You can also contact your credit card company, it may take some time before your refund is officially posted. 
If you have completed the steps above and you still have not received your refund, please contact us at


We only offer exchanges if your item is defective. We do test all of our items prior to their release from our business but if you have found it is defective, please contact us at





KW Beauty is not responsible for the misuse of these products. These products are for use by trained professionals only. Any misuse of these products can cause permanent damage to the eye area or eyesight loss. 

If you are untrained, or do not know how to properly use these products as a professional, please reach out to acquire training. 

Thank you